Arlo|Smart Home Security|Wireless HD Security Cameras

FireFox Problem

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padare
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I am running FireFox x64 on Windows 10 and for some reason I am no longer able to get my cameras to go live. When I click Live in the camera view, I get the Please wait... message and nothing happens, it just stays on Please wait... or goes to The request times out. If I perform the same operation in Internet Explorer or Chrome, everything works as expected.

Any ideas?

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TomMac
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Guru

have been thru this many times...many variables on diferrent computers, What works for me doesn't work for another. ( flash may be part of it with the latest bug flaw ).

 

Answer is simple tho...use one of the two browsers that work.

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Morse is faster than texting!
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NavyVet
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I was having a similar problem. I could not view live video using the Arlo app on my computer. I tried both Chrome and FireFox but they would time out and say the cameras were not connected when I know they were after checking "Settings" and "My Devices". There I could view live video on the "Pan and Zoom" screen.

 

What I eventually figured out was that for me the problem was that I had disabled Java Flash. When I re-enabled Flash it worked as before.