Arlo|Smart Home Security|Wireless HD Security Cameras

Can an added Friend receive notifications?

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Daniel
Initiate
Initiate

Hello,

 

I purchased this camera system to keep an eye on my parent's home in another state. It is crucial for both of us to receive notifications. When I log in as a friend with the Android phone application, I can not seem to get notifications from the App.

Did I miss a setting somewhere, or are Friend notifications not allowed?

 

Thank you,

Daniel

1 ACCEPTED SOLUTION

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TomMac
Guru Guru
Guru

You can add multiple email addresses in the SETTINGS / RULES , pick the camera , EDIT (pencil) / SEND EMAIL ALERT 'to this list' hit  ">"

 

Add second or third email address to list. Make sure it shows green check and HIT SAVE as you back out.

 

hope this helps

 

( ps  you can also send an sms with proper format instead of email ... see below ) ;

 

https://community.netgear.com/t5/Buying-Options-Tips/Using-text-messg-instead-of-email-for-notificat...

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Morse is faster than texting!
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2 REPLIES 2
TomMac
Guru Guru
Guru

You can add multiple email addresses in the SETTINGS / RULES , pick the camera , EDIT (pencil) / SEND EMAIL ALERT 'to this list' hit  ">"

 

Add second or third email address to list. Make sure it shows green check and HIT SAVE as you back out.

 

hope this helps

 

( ps  you can also send an sms with proper format instead of email ... see below ) ;

 

https://community.netgear.com/t5/Buying-Options-Tips/Using-text-messg-instead-of-email-for-notificat...

--------------------------------------
Morse is faster than texting!
--------------------------------------
Schorschi
Prodigy
Prodigy

That wasn't quite the original question. I believe the OP was asking whether push notifications come through on the Android app when logged in on a friend account. I've observed this to not work too. Would be nice if it did. Is this disabled for a reason?