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Hello and thanks in advance.
I have a camera which I can use to look at live events. I can push the record button and successfully record. But, it won't detect motion and record.
My other cameras are working fine and I've checked rules etc.
Help??
BG
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Modes and Rules

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Try swapping with a known good camera. If the problem follows the camera, it's time for a trouble ticket to get it replaced.

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I was told by ARLo that my low upload speed was responsible for lack of movement detection. Up speed only.76 Mbps. Not the required 1 Meg.
Just a thought,check computer speed....good luck.

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Lilr,
Welcome to the community! When you say the third camera is " not working" are you able to stream from this camera or is it displaying an error message?
Please let us know!
JamesC

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YES, I did for Android.
You have to click Settings in the app. Top right 3 dots on android.
Go to Modes.
Click All motion on
Here's where you check what's being sent out as a message....It's been a couple weeks since I did this but am about 90% sure this is where you want to confirm that each camera is set to send a message.
Did this help?

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Also, check your rules to make sure you have a green check under "Send Email Alert" and click "To this list"

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Sorry, one more thing....it's tricky.
Make sure you SAVE each rule after confirming the previous step.
