Arlo|Smart Home Security|Wireless HD Security Cameras

vmb3000 cams synced, but nothing works

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Cycle
Aspirant
Aspirant

we have 2 cams in one state, but winter in another state. we just purchased 2 cams for that location. base is set up and cams synced, but nothing works. is it even posiible to do this since the arlo app can only be downloaded once

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brh
Master
Master

@Cycle

When you say nothing works, please be more explicit.

 

Brian

brh
Master
Master

@Cycle As far as I know it doesn't matter that the systems are separated, that you added a second base unit or the app.

The systems should be linked to your email address.

Since I don't know what information you used to set the system, go into your app and go to Devices. Do the Base and cameras show up there? If you used a second account to set the new system up, you may have to delete the base and cameras from that account and add them to your original system by adding devices. You add the base firstr then the cameras.

 

Brian