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"unable to claim this device" is the msg I get at the end of trying to hook up Arlo.
I did try factory reset too (3 times).
Thank you
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Chances are that if you see this message, you have purchased a refurbised system that is still associated with another account. Your only option is to contact support via telephone (and perhaps email) to have them manually remove that previously existing association (aka "device claim"), from which point it should be clear sailing.
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Figured it out !!! YEAH !!
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Can you share your solution please - much appreciated!
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Chances are that if you see this message, you have purchased a refurbised system that is still associated with another account. Your only option is to contact support via telephone (and perhaps email) to have them manually remove that previously existing association (aka "device claim"), from which point it should be clear sailing.
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Tatay,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC