not getting notification sound on my phone when movement occures...just vibrates

[vincesgurl]

not getting notications sounds anymore on my phone...just vibrates....did netgear do an update?

[jguerdat]

Yup, the latest app now includes a setting in Settings, under System, for Notifications. By default there's no ringtone assigned.

[vincesgurl]

when i go to my settings...i see system but it is darkened out...it wont let me click into it....

[TomMac · Accepted solution]

On the Android, click on the MORE or three DOTS in the upper right, settings are changed for the sounds/led/vibrate there ( in the app )

If it is grayed out, do a forced stop then clear the cache of the app, restart it

[jguerdat]

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vincesgurl wrote:

when i go to my settings...i see system but it is darkened out...it wont let me click into it....

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You don't click on System (which is just a section header) - you look under that for Notifications and click on that.

[vincesgurl]

thank you sooooooo much....i finally got it.....you guys rock