i have 5 cam I want to add more cam in pro. ????????? and The purchase another device with 5 came

[salwan]

 i have 5 cam I want to add more cam in pro. ????????? and The purchase another device with 5 came But the program does not accept upgrade your account . 

[jguerdat]

I think your app is hosed. Reinstall it to fix the display corruption.

[salwan]

i try from my pc too same problem

[jguerdat]

Try power cycling your base.

[salwan]

i try this and Does not work the same thing.

[jguerdat]

Open a case here: https://www.arlo.com/en-us/support/contact.aspx

[salwan]

[jguerdat]

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salwan wrote:

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Meaning?

[JamesC]

salwan,

It sounds like you are describing an issue with purchasing a subscription? What is preventing you from doing so? Do you get an error if you attempt to select another plan?

JamesC

[salwan]

I have purchased a new product . And surprised Lists upgrade If you notice in the image above I can not account upgrade 

[JamesC]

salwan,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC