battery replacement

[jrcakeman]

Replaced batteries on 3 cameras because of low battery warning. 2 of the 3 cameras still give me a change battery notice on a green screen and the third works fine. Switched new batteries to see if camera worked but it still reads change battery on 2 out of 3 cameras. Used exact batteries for replacement that were in camera to start...energizer lithium 123. Tried also restarting base and it did not help. Please help

[JCFJr]

Having same trouble

[JCFJr]

Also cannot get to resync ?????

[eyeowanc]

I'm having the same problem, too. I replaced the batteries in one camera about two hours ago and the app is still showing a green screen that says I need to replace the batteries. I've rebooted the arlo hub, but that didn't help.

[jrcakeman · Accepted solution]

Went online and talked to tech on netgear chat. They were able to walk me thru . Had to update and then remove and resync cameras

[eyeowanc]

I resynced the camera and it worked. Thanks jrcakeman!

[jrcakeman]

Your welcome !!!