arlo camera (getting status)?

[apprice]

Hi,

My camera have stopped recording and on my phone the will not update data. it says (getting status)? i have only had the cameras for three days. what do i need to do?

thank you

apprice

[TomMac]

What phone and OS?

Easiest thing to do first is power button reboot the base unit.... let it come back online, test

Next , un- install and re-install the app ,test

[lprosh]

IM HAVING THE SAME ISSUE AFTER FIRMWARE UPDATE - PLEASE ADVISE!  MY SYSTEM IS UNUSEABLE - I NEED HELP!!

[jguerdat]

STOP SHOUTING.

Exactly what are you having problems with?  WHat have you tried?

[lprosh]

Ive reset the whole base, readded all the cameras and it works for like 2 hrs and then it gets stuck getting status.  Ill do a restart from the app or browser and still stuck in getting status

[jguerdat]

Open a case with support using the Contact Support link at the bottom here.