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Hi,
My camera have stopped recording and on my phone the will not update data. it says (getting status)? i have only had the cameras for three days. what do i need to do?
thank you
apprice
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What phone and OS?
Easiest thing to do first is power button reboot the base unit.... let it come back online, test
Next , un- install and re-install the app ,test
Morse is faster than texting!
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IM HAVING THE SAME ISSUE AFTER FIRMWARE UPDATE - PLEASE ADVISE! MY SYSTEM IS UNUSEABLE - I NEED HELP!!
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STOP SHOUTING.
Exactly what are you having problems with? WHat have you tried?
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Ive reset the whole base, readded all the cameras and it works for like 2 hrs and then it gets stuck getting status. Ill do a restart from the app or browser and still stuck in getting status
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Open a case with support using the Contact Support link at the bottom here.