Arlo|Smart Home Security|Wireless HD Security Cameras

Warranty/ ticket

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MyIQArLo
Apprentice
Apprentice
Is the arlo site being redone? I'm clicking on warranty and support links only to be brought to the screenshot every time. No way to start a ticket or make a warranty claim.
Screenshot_20170924-001732.png
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JamesC
Community Manager
Community Manager

Are you navigating to this page: Arlo Support

 

I've not been able to replicate any issues loading the support site.

 

JamesC

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2 REPLIES 2
JamesC
Community Manager
Community Manager

Are you navigating to this page: Arlo Support

 

I've not been able to replicate any issues loading the support site.

 

JamesC

MyIQArLo
Apprentice
Apprentice
Success! Thank you. Finally a ticket has been created. I fixed the issue by deactivating the bad camera, buying a new one, and replacing the defective camera.