VMC3030 are the cameras 3G or 4G network compatible

[4811never]

This last week my cameras are not recording to the cloud or sending notifications. I can log on and view the camera only.

I am aware this model's (VMC3030) EOL date was July 2023 and would work for a further year and up till now it has still been recording to the cloud and sending notifications.

[StephenB]

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@4811never wrote:

VMC3030 are the cameras 3G or 4G network compatible

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They use WiFi to communicate with the hub, not 3G or 4G.  

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@4811never wrote:

This last week my cameras are not recording to the cloud or sending notifications. I can log on and view the camera only.

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The mods - @BrookeN , @JamesC , @ShayneS - might be able to do a back-end sync that will take care of this for you.  I've tagged them, so one of them should reply here.

[4811never]

Thanks for the info on the WiFi, not 3G or 4G.

I shall await a text from the other members, thanks!

[BrookeN]

@4811never  please reach out to support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the issue.