Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Aspirant

VMB3000 looking for Update

Hi.

Evertime i try to setup my base station it stuck by looking for update.
It has been searching for more the 1 hour
Model: VMB3000 | Arlo Base Station
Message 1 of 8
Arlo Moderator

Re: VMB3000 looking for Update

Is this an initial setup with a new system?

Message 2 of 8
Aspirant

Re: VMB3000 looking for Update

Yes it’s the first time setup.
Message 3 of 8
Guru

Re: VMB3000 looking for Update

Still happening? What are the LEDs on the base showing? What have you tried?

Message 4 of 8
Aspirant

Re: VMB3000 looking for Update

@jguerdat

 

1 green for power
1 green for network blinking.
Can’t remember if there was any light for camera

Message 5 of 8
Arlo Moderator

Re: VMB3000 looking for Update

Have you tried to factory reset the base station & try setting it up again?

Message 6 of 8
Aspirant

Re: VMB3000 looking for Update

Yes 4 times i Think
Should I pair the camera with the base before I setup the base or after?
Message 7 of 8
Guru

Re: VMB3000 looking for Update

Definitely after. To be clear, the reset should generally be performed by removing all devices from Settings, My Devices. You may also want to hold the reset button until the LEDs flash amber. Use the Add Device selection on the Devices tab to claim the base. Sync the cameras. Update firmware as you go if prompted.

Message 8 of 8