VBM 3000 Basis Base Station Not Discovered

[Dpgabv]

Refurbished unit - just connected for first time to (Netgear) router and green led for Power and Internet on

Using laptop Windows 10 - connected to cable broadband and WIFI working

All other WIFI and bluetooth working correctly

Power off and on - disassembled and re-assembled to restart basic install process multiple times - no luck

Factory Reset (found 2 methods) just using paper clip on back had success restting

Base station recovered - led lights are green

Still can't discovere base station

What now?

[steve_t]

Netgear recommend you do the setup with a smartphone for the smoothest experience. Not sure why your computer wouldn't work but try your smartphone first

[brittrobertson1]

I am having this exact same problem. Did you find a solution? 

[jguerdat]

Tell us in detail what you've done and the various results.  Include all info such as LEDs lit and colors.