Trying to watch on new device

[Cindebo]

I am trying to view on a new device and I get the message they don't recognize the device and they sent a push notification to my tablet, how do I find that push notification on my tablet

[StephenB]

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@Cindebo wrote:

I am trying to view on a new device and I get the message they don't recognize the device and they sent a push notification to my tablet, how do I find that push notification on my tablet

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It should just show up there.  Try logging into the Arlo app on the tablet.

You could also wait for the timeout, and select email verification.

[BrookeN]

Are you still seeing the same behavior, or were you able to log into the new device?

[Cindebo]

HI'

Im thinkg now that it was sent to an old, ( gone) tablet.  I have had a few ...

so, yes, i am still struggling with this.  I have a new laptop, and unable to sign on bc it doesnt recognize it.  

Any suggestions would be awesome. 

TIA

CM

[BrookeN]

I have reached out to support regarding not being able to access the account. Support will be reaching out to you as soon as possible.