Connection on wi-fi

[doreti]

I am trying to reconnect the Arlo base and camera to the internet wi-fi as I changed username and password. I followed the instructions to go to setting, my devices and it says there would be the connection button so I can connect but there is nowhere I can click that would allow me to reconnect. I am trying for days and online the Chat service doesn't work and when you try to email it starts to let you choose the option but then it just disappears. What a nightmare.

[StephenB]

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@doreti wrote:

I am trying to reconnect the Arlo base and camera to the internet wi-fi as I changed username and password.

You shouldn't need to change anything in Arlo when you change your wifi network (or passphrase), or when you change your router password.

Just connecting the base station to a LAN ethernet port should be enough.

What color(s) are the LED(s) on your base station?  Are you seeing the cameras and base station when you log in at my.arlo.com?