Arlo|Smart Home Security|Wireless HD Security Cameras

Sync light flashing

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Waimone
Aspirant
Aspirant

Camera blue sync light continues to flash but camera never sync's.  Light after about 5 minutes goes out.

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Waimone
Aspirant
Aspirant

Funny, but the next morning I thought I would try it one more time before sending it back.  BINGO, it worked immediately!  Very easy camera set up process so I do not think I did anything wrong the first go around. Thanks for your support.

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7 REPLIES 7
jguerdat
Guru Guru
Guru

Make sure you're only pressing the base station sync button briefly - don't hold it.  Any luck?

Waimone
Aspirant
Aspirant

Yes,  This is an add on camera.  The first 4 cameras were easily inslalled.  I have another add on and it is doing the same thing.   Blue light flashes continually, then turns amber and then off.

Waimone
Aspirant
Aspirant

Is there a reason add on cameras that are bought with another base station will not sync with original base station?

jguerdat
Guru Guru
Guru
Nope, they should work fine. Swap the camera at the store.
JamesC
Community Manager
Community Manager

Waimone,

 

Consider rebooting your base station (using the on-off button) and try again. Please let us know if you're still experiencing this behavior.

 

JamesC

Waimone
Aspirant
Aspirant

Funny, but the next morning I thought I would try it one more time before sending it back.  BINGO, it worked immediately!  Very easy camera set up process so I do not think I did anything wrong the first go around. Thanks for your support.

JamesC
Community Manager
Community Manager

Waimone,

 

Great news! I am glad to hear you had a good experience setting up the system (aside from this one hiccup).

 

JamesC