Sync button not operable

[HP_4]

Sync button on model: VMS3430 not operable.  No light displayed after pressing sync button for 2 seconds.  Thank you!

[TomMac · Accepted solution]

That may be holding the button to long... ( it puts the base into a different mode )

Try and just do a quick press on the base's sync button and then push the camera's button

[HP_4]

TomMac,

Thank you for your response.  I'm up and running. 

[Rbaitfish]

This didn't solve my install issue, still no lights on router and goes to Amber on camera in 5 seconds...

[jguerdat]

No lights at all on the base?  That's a problem of either bad power supply or base.  Return the system to the store and swap for a new one.

[TomMac]

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Rbaitfish wrote:
This didn't solve my install issue, still no lights on router and goes to Amber on camera in 5 seconds...

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As mentioned, if no lights at all, there's more than syncing problems.

The LEDS from left are, POWER - INTERNET - CAMERAS.

If the first two aren't Green, you'l never be able to get the system working. After the first two, then syncing a camera turns the third LED green.

So.... what color are the LEDS on your base?