Stuck in night mode-everything is red

[Sarverpt]

One of my cameras seems to be stuck in night mode. Everything is red. I tried turning off and on but didn't work.

[TomMac]

Open and close the battery door...

If above doesn't fix or it occurs again, contact Support at Netgear

[JamesC · Accepted solution]

Sarverpt,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

[Dam54]

I have the same issue with pink cameras on bright sunny day. Needs to be replaced?

[JamesC]

Dam54,

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC