Slow/Late e-mail notifications?

[ant]

Is it me or are the camera motion detections late?

Thank you in advance. 🙂

[JamesC]

peterK, JGC2000

Can you private message me a screenshot of the alert e-mails that arrived late? Please make sure the screenshot includes the e-mail header.

JamesC

[BobFromHawaii]

by the time the email notification comes, the thieves have already sold the merchandise, because the notification takes sooooo looooong to come!

what a P.O.S.!

[Yeldar]

I have Arlo cameras in two different homes one in Florida and one in Ohio.  The Florida cameras are shared with the Ohio username, etc.  I receive realtime notifications from Florida but get 2 hour delays on the emails from Ohio.  I just received an email showing me leaving our Ohio garage which occurred 2 hours ago.  The delay is only with the "primary account", not the shared account.

[jguerdat]

Open a case with support using the Contact Support link at the bottom here. That would be good info for them to have.

[maccigar]

My emails have been coming later and later over the past several days. 3 hour delay today. What's up and do I need to adjust anything?

[JamesC]

A cloud update has been deployed that should resolve this issue. Please let me know if you continue experiencing delayed content.
 
JamesC

[maccigar]

I have received Zero email notifications in the past few days. Something is not good.

[JamesC]

maccigar,

It could be that Arlo alerts are being filtered. Check your spam folder and be sure that Arlo alert emails are not being filtered.

JamesC