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I'm away from home now, checked in on the cams today, worked fine, checked in again, says the outside ones are off line, and the restart button is missing from both the app and the online settings. The indoor one is working, so i know it's not net. I can i reset the base if the reset button is missing? We have had some breakins in the hood, and i really want to make sure my cameras are online!! Why would they take away the restart button? Or did they put it someplace new in the app? Please help!!!
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Using the web interface when you go to settings - my devices the bases is listed twice. Make sure you click on the first instance of the base it should give you time zone, local storage, device info. etc. and at the bottom should be restart and remove device.
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If the app is reporting that the base is offline (which it is) then you will not be able to restart it remotely.
Strange that one of the cameras is working. Are you able to live view that camera?
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OK the Q explains why you are getting recordings. Unfortunately nothing you can do remotely. Your base needs to be manually restarted.