Arlo|Smart Home Security|Wireless HD Security Cameras

Receiving motion notification but unable to view in library on iPad and iPhone

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LaraCroft835
Aspirant
Aspirant

for about 2 weeks now on recieving motion notification and going to view in library the file disapears so your unable to view it. I have restarted device check connections etc as still no fix. Viewing from ipad or iphone has the same issue.

Any idea or wait for update?

1 REPLY 1
brh
Master
Master

@LaraCroft835,

Are you sure you don't have any filters set to a different camera in the Library? Also check to see if a firmware upgrade changed your settings. I would power cycle the base and see i that clears things up.

 

Brian