Receiving motion alerts but not recording

[Noz2415]

i brought this today and set it up the cameras are working and the notifications but its not recording when motion detected???

[steve_t]

Go into the mode you're on and edit the rules for the cameras. There should be options for recording or not.
Better yet, set up your own custom mode with rules for the cameras including motion sensitivity and recording duration and use that

[Noz2415]

I've tried that nothing works

[TomMac]

what device are you using to receive the alerts ??   if handheld, also what OS

[Noz2415]

iPhone 6plus

[JamesC]

Noz2415,

Are you able to live stream and manually record? Does the recording show up in the library?

JamesC