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I cannot get Arlo live chat because I forgot to add in my phone number when I registered my system...I also can't invite or re-invite my friends which are basically all of MY e-mail addresses.
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Hi Pappy78,
I have checked your profile here in our system and it appears that you have your phone number added. I have sent you a private message regarding this. You may want to consider to contact Netgear Support instead and they would be glad to assist you over the phone: http://support.netgear.com/general/contact/#tab-call
About your concern that you cannot invite or re-invite friends, kindly answer the questions I have summarized below:
1. Is there an error message that came up?
2. What device are using to log-on to you Arlo account? Are you using an Android or iOS device or PC?
I will be looking forward to your response.
Regards,
DaneA
Arlo Team
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Hi Pappy78,
I have checked your profile here in our system and it appears that you have your phone number added. I have sent you a private message regarding this. You may want to consider to contact Netgear Support instead and they would be glad to assist you over the phone: http://support.netgear.com/general/contact/#tab-call
About your concern that you cannot invite or re-invite friends, kindly answer the questions I have summarized below:
1. Is there an error message that came up?
2. What device are using to log-on to you Arlo account? Are you using an Android or iOS device or PC?
I will be looking forward to your response.
Regards,
DaneA
Arlo Team
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Thank you for your prompt response....I am trying to reinvite from my MacBook Pro laptop...I put in all of the information the prompts are asking, then, I do not get the green to continue
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Hi Pappy78,
I have tried to get in touch with our support chat group and I was able to get in. Try to refresh the page or use a different web browser.
Kind regards,
BrianL
Arlo Team
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Thanks again...all is/are working well...love this system now that I have figured it out...thanks for all your help
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Hi Pappy78,
Congratulations! Community is always here to help if you have any problems or questions.
Kind regards,
BrianL
Arlo Team
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i want a live chat to tell me how to get a passwod and set it up
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ivoire,
You can find step by step instructions on how to set up your account here: https://www.arlo.com/en-us/support/installguide
You can also contact support if you need additional help by clicking here: Arlo Support Center
JamesC
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geow1031,
If you would like to talk to a live chat see here: Arlo Support Center
You are also welcome to ask your question to the community, we would be happy to assist.
JamesC
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CABIR,
You will find options for contacting support here: Arlo Support Center
Feel free to post your question on the community as well.
We would be happy to assist,
JamesC
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