Pink look on the recordings on one of my camera

[jtb59]

I have one camera that the recordings have a pink tint to them. I thought it might be the sunlight shining toward it so I moved the camera and I still have the sale pink color on the recordings from only that camera. Any ideas?

[TomMac]

First I'll assume yr taking about the regular Arlo cam ( as this is the q section) cause it's been complained aBout before.

contact Netgear for a trouble ticket...  

[jguerdat]

Must be getting old, Tom.  This is the wireless section...  😛

[TomMac]

---

jguerdat wrote:

Must be getting old, Tom.  This is the wireless section...  😛

---

to much multitasking !

[Miraclemoonmama]

I don't see any solutions to this problem and the same thing is happening to me!

[JamesC]

Miraclemoonmama,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC
 

[JMickey]

I recently bought the arlo wireless system (August 2016 - 4 cameras). When setting up my last camera, I see that the image, whether live or recorded, is pink. Why am I having trouble on one camera and how do I fix it? I have already opened the battery cover, removed the batteries, put the batteries back in, removed the device and then added it again AND rebooted the entire system. What is going on?????

[Schorschi]

Look above. The answer is staring you in the face.

CONTACT SUPPORT!

[JamesC]

JMickey,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

[Plaw]

I too have this problem with one of my cameras!  

[jguerdat]

Read above your message.

[MichaelPage]

Same problem with one of my three cameras just being fitted but how do we get a response?

[JamesC]

MichaelPage,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC