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I have just recently (today 11/19/2015) starting seeing a pink hue on one of my cameras. I have read the existing posts around the community and I have reset the camera (opening battery back/then closing) several times with no change.
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http://www.arlo.com/en-us/support/
Morse is faster than texting!
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Put in a trouble ticket.... normally you reset the camera as you did to fix, but if that's ng, the camera may be defective.
Morse is faster than texting!
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Thanks @TomMac, how do I go about doing that? Sorry, I quickly looked around but couldn't find.
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http://www.arlo.com/en-us/support/
Morse is faster than texting!
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One of mine just did the same thing today. On the phone with support now.
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I am having the same issue, please help. I paid for support and I hope they help me fast!
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Did you solve the pink hue problem?
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If you have not done so, please contact support at the following link: Support and state your problem.
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@Shiloh - Yes, support was able to distinguish a hardware issue with my camera and sent me a replacement. All is working as it should now. Thank you to Netgear's experts and customer service.
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My issue was resolved. Through help from support, they were able to distinguish my camera had harware issues and sent a replacement.
If you have not done so, please contact support at the following link: Support and state your problem.
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I've sent email with pics of rainbow colors but I hvn't been responded to. Waiting...
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Open a trouble ticket at https://my.netgear.com or contact support by web form or telephone and request a replacement.
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Mikeopc9,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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