- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am not getting any badge notifications anymore as of last week. Is there a reason why?
Solved! Go to Solution.
- Related Labels:
-
Online and Mobile Apps
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We wanted to update everyone that the development team deployed an update and you should now be able to see the notification badge counter for the Arlo app on your iOS device. If you're still experiencing the issue, please let us know.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just noticed that all my Arlo notification will sound and listed in notification center, but there is no badges on the app icon anymore. The only thing that have changed was my iPhone XS undated from iOS 13.2.1 to 13.2.2. I just updated to iOS 13.2.3, still the same.
Anyone else noticed that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Last Friday (11/15/2019) I also stopped getting badges on the Arlo App. It happened at the same time when scheduling functionality got messed-up. My iPhone XS Max is running iOS 12.1.4.
Arlo Notifications are working except for badges (yes, I do have "Badges" enabled in "Notifications" settings for Arlo App). Tried to uninstall and re-install the app twice with the same result.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
On 11/15/2019 I stopped getting badges on the Arlo App for my iPhone XS Max running iOS 12.1.4.
Arlo App Notifications (banner alerts and sounds) are working normally except for badges (red dot with number of alerts in upper right corner of App Icon). I do have "Badges" option enabled in "Notifications" settings for Arlo App. Tried to uninstall and re-install the app twice with the same result. Any other recommendations would be appreciated!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
+1 same issue - badges not working on iPhone 8 running iOS 13.2. Stopped also on 15th November.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Our development team is aware where the badge counter notification is missing and is currently looking into this. Once we hear any new information or update regarding this, we'll be sure to share to the community.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi all,
I previously had an issue of Push Notifications not being received...that turned out to be an Arlo Service issue that was ultimately fixed. However, since then I've noticed that my Arlo App badge notifications just don't work. I get the Push Notification, however the badge count just does not appear (there is no badge count at all on the Arlo App). My Push Notifications are as follows:
Display on Lock Screen, Notification Center and Banners (Temporary). Sounds and Badges are ON.
I've tried toggling Badges ON and OFF but no difference. Can anyone advise?
Thanks
Phil
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The recent Arlo iOS app update and the app update before the most recent both don’t display badges anymore?
IE when the Arlo system detects motion and there are motions events that weren’t viewed yet.
There would normally be a red circle on the right corner with the number of missed motion detection notifications that haven’t been viewed yet.
I tested on my wife’s iPhone and same with her app and Arlo account?
Everything else is working perfectly fine.
Any suggestions? Is this known and waiting to be addressed?
Thanks!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since the latest app update I am no longer getting badge alerts on the app. I have to go into the app to check for activity. IPhone 11 Pro Max latest firmware
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I used to have number badge shown on icon when there's video recorded, but recently for some reason the number won't show any more even there's video recorded. I made sure that Arlo's notification is on in iOS.
Please help and thanks in advance!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
For a company in the security camera business, with such lousy support for such basic function for the App is just simply unacceptable! I am an individual spend lots of time online in various communities for discussing all kinds of products, Arlo just became a name brand that I will not recommend to others. Post sales support is a key value to any products in today's market unless you are looking for endless frustration and headaches!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How bout you just fix it?!?! Instead of waiting for new information from the community............thats one of the stupidest concepts I've ever heard
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Maybe reset the Arlo base station to ensure the latest firmware is in place.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As far as I know, it's just another item in a long list of items they broke. You're correct, the placeholder shows up, but the values do not increment (or sometimes decrement) properly. I don't know of a solution or even if Arlo is aware or working on it. I think they're overwhelmed with defects at this point.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
IE when there are 3 motion notifications that I haven’t viewed yet then the Arlo app has a number 3 on it!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same here, think they fixed something though.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We wanted to update everyone that the development team deployed an update and you should now be able to see the notification badge counter for the Arlo app on your iOS device. If you're still experiencing the issue, please let us know.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
576 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
160 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
799 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
933 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,004 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,815 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »