No more alert notifications from Net Arlo's iOS app on iPhones?

[ant]

Hello.

My family has both iPad and iPhone 6 Pluses installed with iOS v8.1.3 and Netgear Arlo (since 2/25/2015 night PST) apps. iPhones used show notification alerts from these installed apps before I turned off the base station yesterday morning, with its power button, for maintenance work on the physical home (too many e-mails and app alerts!).

After several hours, I physically powered it back on, iPhones no longer get Arlo apps' notifications. However, iPad's app gets the notifications. E-mailed alert notifications worked though. The weird part is that iPad never got these alerts before I powered off and on the base station. Only iPhones did. Now, it is reversed! Family member uses the same The "Friends" account, with full administrator access, under my primary account that I made when setting up Arlo if that matters.

What's wrong? We tried rebooting Netgear Arlo's base station through its web site, logging off and in again, checked settings online and in iOS apps, uninstalling and reinstalling apps in iPhones, etc.

Thank you in advance.

[Mmorgan1123]

Mine has also stopped working last night I've tried everything from reinstall app to reboot modem toggle the notifications on phone and in app I'm pretty upset considering I've only had these 2 weeks

[Mmorgan1123]

I have 100%loss

[jjjjkirk]

I've had mine for one year and had no issues like this. It has been a really good product. I'm sure they will fix it.

[jab6]

Unfortunately the above clues and tips aren't working for all users.
My notifications are not working and I have tried everything that can be tried.

[Mmorgan1123]

Is this a reacrurring thing if so I'm going to return mine

[jab6]

Unfortunately the above clues and tips aren't working for all users.
My notifications are not working and I have tried everything that can be tried.

[jab6]

This just started over the last couple of days. After looking over the forum it's obvious that there is a Netgear issue.
I've been a user for almost a year and have gone through all settings and have spoken with support for other issues previously.
I've been pleased with my Arlo cameras so far.

[EncounterChurch]

We are having same problem. I was hoping to hear back before I left Amazon feedback

[jab6]

This appears to be a new issue.
My previous post says how much I like my cameras.

[dmafitness]

 I just got a stupid email from net gear saying to go to my profile and change subscriptions in settings because they think we are talking about alerts from the community posts 

[Unknown77]

It's working now

[jab6]

The outcry has been heard.....

[JamesC · Accepted solution]

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

Thank you all for your patience in this process.

JamesC

[jjjjkirk]

It works. Thank You.