Arlo|Smart Home Security|Wireless HD Security Cameras

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Murtak
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Aspirant

I put the batteries in my second camera but no blue lights came on.

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Murtak
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Aspirant

The camera turned out to be faulty. Went back to the store and made a swap.

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TomMac
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Guru

You can plug in the charger cable/adpater and charge it

 

Or pull battery pack, use power cable alone and sync to base then try battery for charge...

 

To see if battery is bad , you could always swap the packs

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Murtak
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Aspirant

TomMac, thank you for your suggestion.

 

The 4 batteries I put into the camera are brand new so why is there no charge (blue light) on the camera? It worked perfectly for my first camera.

jguerdat
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Guru

4 batteries sounds like you're referring to the original wireless camera, not the Pro, which uses a single large battery pack. Which one are you using?  If the original, there is no charging to be done but insterting the batteries properly (yes, it's been improperly done) should give you a blue flash followed by rapid blue flashing.

 

Make sure you simply put the batteries in the camera - don't push them down since they sometimes stick down.  Let the battery cover push them down.

Murtak
Aspirant
Aspirant

jguerdat,

 

it is the original wireless camera and not the Pro.

 

I tried to insert the batteries again but still no blue flashing lights. This is a brand new camera which I just took out from the box.

TomMac
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Guru

OK... not a pro ( posted in Pro section threw me )

 

You can check the batteries by swapping from the working camera into the camera giving you trouble...

 

May be that simple that a bettery or two is bad, has happened before

 

Or if you have access to a voltmeter, the batteries when new should be 3.2v

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Morse is faster than texting!
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jguerdat
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Guru
Some folks have had bad batteries out of the box so the swapping batteries idea should nail that down.
Lurchie
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Aspirant
How do you get a new battery..I don't want to spend another 65 dollars on a battery when it WAs supposed to be ready to go
jguerdat
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Guru
No second camera? If not, the fastest method is to swap at the store.
Murtak
Aspirant
Aspirant

The camera turned out to be faulty. Went back to the store and made a swap.