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No email confirmation from Arlo support site when emailing support vs. using community

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Cymoril
Follower
Follower
‎2017-01-21 09:10 AM

Not sure where to post this... attempting to email support multiple times vs. using Community receives no email notification confirmation of having submitted a ticket. Chat is down so can't ask those folks.

 

fyi

 

Thanks

 

 

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JamesC
Community Manager
Community Manager
‎2017-01-23 11:23 AM

Cymoril,

 

Did you receive a ticket number after you submitted your email to support? If you would like, please private message me with the email address you used to submit along with the ticket number (if you have one) and I will review your support ticket.

 

JamesC

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