Arlo|Smart Home Security|Wireless HD Security Cameras

No Push notification when leaving/entering Geofencing?

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Rbmx1980
Follower
Follower

In the last week or last update i don't receive any notification when leaving or entering geofencing.

Is this a BUG that you are aware off and will be fixed soon?

 

(Push notifications is enabled in "modes" and Geofencing Location in/out on IOS phone in the app)

5 REPLIES 5
jguerdat
Guru Guru
Guru

I haven't gotten a GF notification of entering/leaving or the mode change associated with that for a long time. AFAIK, I've made no change to any settings to cause this. The Library or Feed does show the mode change.

Alouis
Guide
Guide

I have the exact same issue.

I am on iOS latest version 18.4.1 and use Arlo app version 6.0.2. released on 1 May 2025.

I have the issue for a longer time.

It used to work perfect, than it became random (notification for some of the devices) and now no at all.

I have not changed any settings.

I have deleted the Arlo app, turned off/on my iPhone and installed the Arlo app again. This did not solve the issue. I have been searching the internet and this community for a solution. So far without success.

I simply don't understand why this does not work.

What I do see and maybe not related is that under Geofencing: Notifications - Push notifications: the number between the brackets is higher than the number of devices selected. There is no way to correct this.

Gévaudan
Tutor
Tutor

I have the same problem. I do not receive a sound notification when entering or leaving the geolocation area. On the other hand, I receive written messages on my phone and the geolocation seems to work (my dog's barking in my absence gave rise to a sound notification and a written message)

Gévaudan
Tutor
Tutor

We report notification incidents but for Arlo "everything is fine"!!!

Https://status.arlo.com/

The archive as of May 7, 2025 12:02 (date and time of this message): https://archive.is/cbcgF

Ultra2015
Aspirant
Aspirant

I recently upgraded to Iphone 16 PRO and then stopped receiving in and out geofencing notifications. They were working just fine before the switch. The geofencing still works, just no notifications. I have checked all settings, deleted and reinstalled the app, but nothing has worked. I would like to know if this is a bug also.