Arlo|Smart Home Security|Wireless HD Security Cameras
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Jasonr002
Aspirant
Aspirant
All cameras had strong WiFi signals to the base station prior to the install of my new wireless router. I installed the Linksys EA9500 max stream AC5400. Now 3 of my 7 Pro 2 Cameras have poor WiFi connection. The base station is approx 15ft from the router.
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JamesC
Community Manager
Community Manager

Jasonr002,

 

You might try elevating the base station to see if that will help with the signal strength.

 

JamesC

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TomMac
Guru Guru
Guru

If you can, reboot the arlo base unit ( power button , off-on ) and let it come back online...it should come up on the same channel as the router ( if close enough ) and maybe the signals will be better as it sounds like interference.

 

I have two bases aprox 8ft from my main router and no signal issues

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Morse is faster than texting!
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Jasonr002
Aspirant
Aspirant
The cameras continue to have a poor WiFi connection. I rebooted the base station as recommended.
JamesC
Community Manager
Community Manager

Jasonr002,

 

You might try elevating the base station to see if that will help with the signal strength.

 

JamesC

Jasonr002
Aspirant
Aspirant
Thank you James. Raising the base station along with a soft re-set worked.