Arlo|Smart Home Security|Wireless HD Security Cameras
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My Arlo shows camera failed to connect

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  • ‎2017-08-16 01:58 PM
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aimeegao89
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‎2017-08-16 01:58 PM

My arlo does not work properly lately, it always shows that camera failed to connect, I've tried browse by website and mobile app, both doesn't work. Do anyone know what should I do? It's not recording for 2 weeks either...

 

Thank you,

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Streak2
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‎2017-08-16 03:36 PM

Remove the camera battery for a minute or two, power cycle the base, and try again.

Also, confirm that you have 3 green lights on your base.

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jguerdat
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‎2017-08-16 04:57 PM
Also make sure the batteries are good.
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