Motion zone settings have disappeared

[brencloud]

When i installed arlo i set the activity zone but now the setting screen is 

disappeared

When i find this??????  

[ShayneS]

Hi @brencloud

Are you trying to set activity zones with your camera? Can you provide a little more context regarding this issue?

[brencloud]

i have 3 cameras but there is not more e function for set zone both in app and in web app.

I navigate all in app and web app but the tab or other to set zone is disappeared.

I search in forum and instruction but the path is disappeared.

App version 2.7.12_25660

[ShayneS]

Do you have a screenshot of the missing activity zone tab? You should be able to set activity zones for AC powered cams excluding the Original wire free & Pro camera.

[brencloud]

Here there was a zone editor now is not present in all screen of app or web app

were i find? No settings is change is only disappeared!

[ShayneS]

If you go on the Arlo App & select the capable AC powered camera, for example > Arlo Baby > (Select the 3 dots  ... ) > Device Settings > Video (Activity Zones) > create them & Save.

[brencloud]

Ok there isn't video activity zone attach ths screen

[ShayneS]

Hi @brencloud

Did you have a smart subscription or a free trail previously? A smart subscription/Add-On is required to use activity zones with the Original Wire Free camera

[brencloud]

we have free now zone is only for not free?

[ShayneS]

With the cameras you have, you will need a smart subscription to have battery operated activity zones. The zones need AC power, which the original wire free does not support.