Unknown error

[Danielpodo]

I need help, i cant login to thr app, it says unknown error

i already deleted the app and installed it again, didnt work

i have the same problem on my ipad

[ShayneS]

Hi

Your region doesn't allow for SMS 2fA verifications. Can you try the email method?

[meijereh]

See my answer on 2025-06-03 04:03 AM

I already set the verification to email.

[StephenB]

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@meijereh wrote:

I already set the verification to email.

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Try turning off both mobile data and wifi on the phone, and then log in.  It will fail with no internet connection.  Then enable wifi/data and try again.

(there's a an old similar issue where this process worked - it might not now, but is easy to try).