Arlo|Smart Home Security|Wireless HD Security Cameras
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Late Emails & Red Tint Screen

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JeffS12
Follower
Follower

Untitled.jpgMy camera has a red tint to it (as pictured) and has for some time.  It varies a little due to the lighting, but still red tinted.  Is there a fix for this?  Also, Lately I have noticed that my email notifications are coming in about 3 hours late.  Is there a fix for either of these problems?  Thanks.

5 REPLIES 5
manfredz
Hero
Hero

in some cases opening the battery door for a minute, then recloses resets things and fixes the tint

TomMac
Guru Guru
Guru

If a reset of the camera does not fix the issue, contact Netgear Support

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Tomo69
Aspirant
Aspirant
It's true, I gave it a few slaps with camera upside down, and the colour returned...It works 😁
reed918
Tutor
Tutor
My camera also does the red tint at times. Although it is fixed w opening the battery compartment, does anyone know what the cause is?
manfredz
Hero
Hero

(someone correct me if I don't remember it quite right). I believe the cause is the IR filter not moving out from the lens during the day, opening battery door clears this.  But if it happens all the time technical support should be contacted since your cam needs fixing and more than just resetting.