Arlo|Smart Home Security|Wireless HD Security Cameras

Re: IFTTT Arlo not working

Reply
TheChrisGlass
Aspirant
Aspirant

And now we're on the last day of January 2018 and the device list for "that" still won't populate in IFTTT.

 
Model: VMC3040 | Arlo-Q HD with Audio
shubhp16
Initiate
Initiate

Nope. The That function still doesn't work on Ifttt

SsnickersS
Apprentice
Apprentice

There is also an issue related to the one we discuus:

 

If you change a camera, the old one will remain and we can't select the new one in the "service". When selecting Arlo service, the list contains the "old" camera and not the new ones.

 

So it's really a big issue !

LordZozo
Guide
Guide

I am very very very disappointed by Netgear. The lack of response or statement, they are really taking their customer for nothing.

I will never recommand this brand to any of my friends or family, never!

Model: VMC3030 | Arlo Wire-Free Camera
rabeiro
Tutor
Tutor

stringify is about as useless as the "G" in lasagna. about 8 of 10 times i get "it looks like stringify isn't connected to you google account..." even though it IS and it works randomly so i know it DOES work, i don't know WHEN it works. seems like the lack of response by netgear is upsetting a lot of people and their interest in resolving the issue even moreso. but they keep coming out with new products like that security light! if they can't get a camera to work, i doubt they can get a light to work either. 

Logan5nx
Tutor
Tutor

Interesting you're having so much trouble with Stringify. I do all my Google Assistant commands via IFTTT that triggers my Stringify flow and never have any issues. I didn't realize Stringify had direct Google access, but now it looks like if you use that you have to be more specific with your commands "ask stringify to..." type stuff. Anyway, I know it's an extra step, but you might try the IFTTT-> Stringify. 

 

Stringify works with Arlo insomuch as is support (unlike IFTTT) but I wish you could set custom modes.

rabeiro
Tutor
Tutor


it is VERY strange becuase without doing ANYTHING...it works on some days and not others. in fact, sometimes i have to repeat THE VERY EXACT command before it acknowledges stringify exists. that is, WHEN i have the patience to set the alarm via google home. and other times, i can just say it verbatim as i should and always do, and it triggers the correct flow.  stringify is useless too. 

 

 

 

wrote:

Interesting you're having so much trouble with Stringify. I do all my Google Assistant commands via IFTTT that triggers my Stringify flow and never have any issues. I didn't realize Stringify had direct Google access, but now it looks like if you use that you have to be more specific with your commands "ask stringify to..." type stuff. Anyway, I know it's an extra step, but you might try the IFTTT-> Stringify. 

 

Stringify works with Arlo insomuch as is support (unlike IFTTT) but I wish you could set custom modes.



wrote:

Interesting you're having so much trouble with Stringify. I do all my Google Assistant commands via IFTTT that triggers my Stringify flow and never have any issues. I didn't realize Stringify had direct Google access, but now it looks like if you use that you have to be more specific with your commands "ask stringify to..." type stuff. Anyway, I know it's an extra step, but you might try the IFTTT-> Stringify. 

 

Stringify works with Arlo insomuch as is support (unlike IFTTT) but I wish you could set custom modes.






wrote:

Interesting you're having so much trouble with Stringify. I do all my Google Assistant commands via IFTTT that triggers my Stringify flow and never have any issues. I didn't realize Stringify had direct Google access, but now it looks like if you use that you have to be more specific with your commands "ask stringify to..." type stuff. Anyway, I know it's an extra step, but you might try the IFTTT-> Stringify. 

 

Stringify works with Arlo insomuch as is support (unlike IFTTT) but I wish you could set custom modes.


 

XJW
Apprentice
Apprentice

 

The predefined recipes for Arm and Disarm do not work.  It stops at "Loading".........

 

Why has there been no progress on this in months ?

 

 

Model: VMB3000 | Arlo Base Station
XJW
Apprentice
Apprentice

Every time I visit this forum I leave disappointed due to the lack of any progress or support from Netgear.  Fundamental product issues remain unresolved for months and in some cases years. 

 

As Netgear give none of the issues raised on this site any priority, I have made it my policy to post the same issue on any random product review site in the hope that this may get more attention.

 

I recommend it. 

XJW
Apprentice
Apprentice

Please provide an update on a fix.  It's been months with no progress.  Should we assume Netgear never plan to fix this and start to look for a better product ?  Is there any plan to fix this ?????

 

I am increasingly angry with Netgear and the lack of any useful information on this forum.  Lack of customer support or communication is making me an active Netgear hater on every forum I can find.

LordZozo
Guide
Guide
I suggest to comment every Twitter post from Arlo Netgear with the following question "when will you fix the issue with Ifttt? It's broken since September 2017!"
We can also do the same with the Facebook post from Arlo/Netgear.
Maybe they will take care of their customers
Scott2ya
Luminary
Luminary
This is getting pretty old.

But even if/when you fix ifttt, please give access to custom modes. The default arm and disarm is not an option for many.. Yawn
the_big101
Aspirant
Aspirant

Awnser from Arlo support this morning:

 

The arlo integration is now working, that is why it would be better if you will contact IFTTT with regard to the recipe that you created.

 

Not liking this at all. Looks like the begining of a tennis match and Im the green fuzzy ball

jd937
Guide
Guide

Definitely still *NOT* working:

arlo.PNG

jak0lantash
Mentor
Mentor

No improvement on my side.

---
Former NETGEAR Employee.
Disclaimer: Views and opinions expressed here are my own.
MaxV
Guide
Guide

Arlo Action Arm on IFTTT dont work for me either! Message "Loading" then nothing else...........

RichR
Star
Star

Just recently realized that IFTTT stopped arming my Arlo automatically at night and I can't fix it because this months old bug.

 

Netgear only makes available a very limited number of commands for automation and no public API. Now we can't even use these limited commands through the most popular automation service out there.

 

To the Arlo team, I suppose that launching new products without fixing the user experience with your current ones is working for you, but how long will this last?

Model: VMC4030| Arlo Pro Wire-Free Camera
dnmayur
Initiate
Initiate
I am also finding problems with IFTTT. IF google assistant
THEN Disarm Arlo.

and also for Arm Arlo IFTTT
Detail screen shots attached
Cagnulein
Star
Star

I've just bought Arlo from Amazon and i'm very frustated about this problem. Which other alarm system should i consider in order ti replace this?

Scott2ya
Luminary
Luminary
You should look into stringify first. You can do more things at once. You can still use ifttt, but have it trigger stringify, and stringify will then do the rest, especially nice if you have other smart things. With ifttt you are contained to if this happens then this SINGLE thing will happen. Stringify can do multiple things like turn on a lights and send out notifications and sound an alarm but only at certain times, etc....
Cheops
Tutor
Tutor

Still broken, still showing "loading" ... what a mess ....

Is there someone from Arlo Support reading here ? .... 

 

STILL BROKEN till month ....

jmkirsch
Aspirant
Aspirant

Support just informed me of the following on a ticket that's been open since early Jan:

"Kindly know that currently we are still working with the other team with regard to this issue. Rest assured that our Engineering Team are proactively working on this issue to be resolved."

 

I've been using Stringify without issues.  I'm just concerned about why it takes months to figure this out...  Unfortunately there isn't another vendor out there that provides a decent cloud pricing model and the ability to arm/disarm with Stringify.

Angiehamm
Aspirant
Aspirant
I have 3 currently working fine that I can control from my smart phone. I bought 2 more for the basic plan for 5 total and tried to insync the last 2 but they won't show up on my phone like the previous ones already in place. Why is that even it showed the blue light on ea 2 new cameras ? I'm baffled 😕
Model: VMC4030| Arlo Pro Wire-Free Camera
XJW
Apprentice
Apprentice

Netgear are not going to give this any attention as their priority is new products not enhancements to the existing products.  It is likely a problem in the way their business units are structured and incentivised.  The only solution will  be to encourage a competitor like Xiaomi to develop a competing product.  They will do it cheaper and are more likely to allocate the resources to develop a solution that beats Arlo.

kk4mx
Aspirant
Aspirant