How to get my base station to hook to my internet?

[Littell]

How to get my base station to hook to my internet

[StephenB]

---

@Littell wrote:
How to get my base station to hook to my internet

---

Connect it to your router with the supplied ethernet cable.

If that isn't working, then provide us with a lot more information (what base station you have, what is the status of the LED(s) on the base, whether you are using an app on a mobile device or a PC browser).

[Jp6592]

Can’t seem to get the Internet green light

[StephenB]

---

@Jp6592 wrote:
Can’t seem to get the Internet green light

---

Have you tried a different ethernet cable, or a different LAN port on your router?

[Jp6592]

Yes have tried all ports and different cable. The cable will work on my pc but base station won’t go green

[StephenB]

---

@Jp6592 wrote:
Yes have tried all ports and different cable. The cable will work on my pc but base station won’t go green

---

Is this a new install?  Or is this a base that worked for you before?

[Jp6592]

Brand new

[Jp6592]

Thinking of taking it back and just trying another one?

[StephenB]

---

@Jp6592 wrote:
Thinking of taking it back and just trying another one?

---

Reasonable thought. 

You could try support first:  https://www.arlo.com/en-us/support/contact.aspx But if it is the hardware, it's best to exchange it with the seller.