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How to get my base station to hook to my internet
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@Littell wrote:
How to get my base station to hook to my internet
Connect it to your router with the supplied ethernet cable.
If that isn't working, then provide us with a lot more information (what base station you have, what is the status of the LED(s) on the base, whether you are using an app on a mobile device or a PC browser).
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Can’t seem to get the Internet green light
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@Jp6592 wrote:
Can’t seem to get the Internet green light
Have you tried a different ethernet cable, or a different LAN port on your router?
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Yes have tried all ports and different cable. The cable will work on my pc but base station won’t go green
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@Jp6592 wrote:
Yes have tried all ports and different cable. The cable will work on my pc but base station won’t go green
Is this a new install? Or is this a base that worked for you before?
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Brand new
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Thinking of taking it back and just trying another one?
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@Jp6592 wrote:
Thinking of taking it back and just trying another one?
Reasonable thought.
You could try support first: https://www.arlo.com/en-us/support/contact.aspx But if it is the hardware, it's best to exchange it with the seller.