Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 1 Reply
  • 729 Views
  • 0 Likes
  • 2 In Conversation
Canfield1
Follower
Follower

I had a house fire in July this year (2019). I took a look at the footage of that day once and couldn't get it back. Is there anyway to retrieve that footage even if the house was completely destroyed with cameras, base station and all?

1 REPLY 1
StephenB
Guru Guru
Guru

@Canfield1 wrote:
I had a house fire in July this year (2019). I took a look at the footage of that day once and couldn't get it back. Is there anyway to retrieve that footage even if the house was completely destroyed with cameras, base station and all?

I doubt it.

 

But you could contact support and ask: https://www.arlo.com/en-us/support/contact.aspx