Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 2 Replies
  • 1055 Views
  • 1 Like
  • 3 In Conversation
DJVW
Follower
Follower

I granted access for an other user in the app and before the app update everything was fine. Since the update the other person is unable to get access through the app

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Check your settings in Grant Access to ensure they're still configured properly. If so, the fastest thing to try is to delete the users and set access back up again. Also make sure the other person is using the latest app.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

Check your settings in Grant Access to ensure they're still configured properly. If so, the fastest thing to try is to delete the users and set access back up again. Also make sure the other person is using the latest app.

mcp199663
Aspirant
Aspirant
Thanks ✌