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Bigblip
Initiate
Initiate

I used to be able to view videos online (logged into arlo.netgear.com), but now both Chrome and Firefox both are showing the 'newer version of flash is required' message - but both are completely up to date.

Given that everyone is trying to get away from Flash, I realized that I had to explicitly enable it for https://arlo.netgear.com

Solution for Chrome: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html

Firefox doesn't have the same site specific whitelisting capability, so I decided I'd just use Chrome.

Hopefully this helps someone else.

 

Note to Netgear product manager: PLEASE get rid of the requirement for Flash! The movement to ditch Flash is old news!

 

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steve_t
Master Master
Master

That's strange. Mine works fine. What versions of each are you running?

Bigblip
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Initiate

Firefox 53.0.3, 32 bit (Windows 10 Home 1703 on this Surface 3 tablet I'm testing on) gives the warning on the Devices page and will not play a live stream. However, recorded sessions on the Library page will play.

Chrome 59.0.3071.86, 32 bit acts the same unless I add https://arlo.netgear.com to the whitelist on chrome://settings/content