Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2018-07-12 10:03 AM
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Redridinghood
Aspirant
Aspirant
‎2018-07-12 10:03 AM

Fix the iPhone app so it does not show the camera offline

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JamesC
Community Manager
Community Manager
‎2018-07-13 09:45 AM

Redridinghood,

 

Are you always seeing the camera offline? Are you seeing a different behavior when viewing from another device? Can you provide more information about what you are experiencing?

 

JamesC

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Redridinghood
Aspirant
Aspirant
‎2018-07-13 09:49 AM
Problem with iPhone app only showing cameras off line. iPad and laptop still work.
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JamesC
Community Manager
Community Manager
‎2018-07-13 11:25 AM

Redridinghood,

 

Do you have the latest version of the iOS app installed on your iphone? Visit the app store and make sure you have the latest version installed.

 

JamesC

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