Arlo|Smart Home Security|Wireless HD Security Cameras

Fix the iPhone app

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Redridinghood
Aspirant
Aspirant

Fix the iPhone app so it does not show the camera offline

3 REPLIES 3
JamesC
Community Manager
Community Manager

Redridinghood,

 

Are you always seeing the camera offline? Are you seeing a different behavior when viewing from another device? Can you provide more information about what you are experiencing?

 

JamesC

Redridinghood
Aspirant
Aspirant
Problem with iPhone app only showing cameras off line. iPad and laptop still work.
JamesC
Community Manager
Community Manager

Redridinghood,

 

Do you have the latest version of the iOS app installed on your iphone? Visit the app store and make sure you have the latest version installed.

 

JamesC