Failure to get a secure connection

[Ddemorat]

whenever I try to login to the system I receive an SSL error and says that a secure connection can't be established.  It was working fine a couple of hours prior and all my other wireless devices are working fine.

[JamesC]

Ddemorat,

Where are you seeing this error message? Can you post a screenshot?

JamesC

[Skenne7733]

Having same issue

[Frankheyman]

Message come up on the first screen at sign on

[kiddos78]

I am having this same issue. All cameras are working. I get emails alerts when motion is detected. But I can not go to live mode or to email to view them. I had a power outage for several days. I please advise on how to fix this issue. It says can not establish a secure connection!!! Please help! Ready to return malfunctioning product.

[LindseyS]

Same issue. For the last hour I've been getting the SSL error message but still receiving push alerts

[LindseyS]

Ok it works on android but not on my iPhone

[kiddos78]

Had to call the support number for assistance. They walked me through several different steps. Finally deactivated the base unit and reinstalled. They are free to all callers despite what is posted

[Skenne7733 · Accepted solution]

I powered down iphone then it worked fine after phone booted up.

[LindseyS]

Thank you! That worked 🙂