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Email Alerts and AOL not working - but alerts to cell phone are

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ICC2
Guide
Guide

Email alerts have stopped.

I was forced to move my email from Verizon to AOL (hosting purposes - email address stayed the same) when Verizon no longer wanted to support email hosting.

Since that time, I have not received email notifications to my account.  Yes, I have alerts@arlo.com in my contacts list and no, they are not in my spam folder.

Email notifications is turned on and (with a test) if I use other domain email accounts (gmail, yahoo, etc.) they work fine. I also receive email alerts to my cell phone.  Hence it appears to be an issue between arlo and aol.

 

I just sent arlo support an email asking that they look into this. However, I thought I would ask the community as well.

Tim

manfredz
Hero
Hero

also contact aol in case they are blacklisting mail from netgear.

TomMac
Guru Guru
Guru

you could also use an email account from like g-mail or others and change the address in your account settings...then your not tied to a service provider

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Morse is faster than texting!
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