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The fix for the accumulated library counts is fixed in the new release, 2.9, but it is sending doubled up push notifications, now!
Solved! Go to Solution.
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Attached one example screenshot of double push. Each camera does the same double.
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iPhone 8, iOS 12.4.1
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Correct the highlighted errors and try again.
The file f93a3491-99ea-4f12-b79d-2b75ee8dcc89.jpeg does not have a valid extension for an attachment and has been removed. jpg,gif,png,pdf are the valid extensions.
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Same thing here.
Arlo Pro x3, and a Base Station, installed 2-3 weeks ago.
Every single motion detected notification is x2 now.
iPhone 8 on latest software.
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Have you moved to new app and deleted the old app?
Morse is faster than texting!
--------------------------------------
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Two iPhones, one running iOS 12.4.1, and the other running iOS 13.
Both have removed legacy app from phone and installed new app.
Both phones are getting two notifications per event.
The problem started with the new Arlo app, it has nothing to do with the latest iOS update.
What is Arlo doing to fix this???
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I finally just deleted all the HomeKit features after multiple calls from Arlo Support. They were not able to fix the problem Wasn't worth my time any more. Sad that it doesn't work.
And as an added bonus of terrible things that this new update has brought me, now I get two notifications for every movement on my cameras. Not a happy customer here.
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I am also having the double notification issue. iOS 13 installed, updated Arlo app, and no Arlo Legacy app on my phone.
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Since being forced to update the Arlo iPhone app (9/2019) I now get duplicate notifications on my iPhone 8 (ios 12.4.1), however my wife's identical iPhone does not have this problem after the update. The only difference is that I removed the old Arlo Legacy app from my iPhone, but my wife still has both apps installed. Any idea how to stop the duplicate notifications on my iPhone?
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I just added a new Arlo Pro 2 camera (to my existing 3-camera system) this past weekend (9/21/19) and started getting double notifications immediately afterwards. Never had them until I added the new camera. Additionally the new camera sends motion detected alerts but doesn't record anything, sends motion detected push notifications to my phone when I click on Live on my computer (and vice versa), and on two occasions has recorded motion activity but not sent the recording until 2 hours later.
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When I upgraded to the new app, I started receiving two notifications for every one event. How do I change that setting.
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I have the same problem with my iPad using iPad OS 13.1. The iPhone on iOS 13.1 does not have the same problem. I am using the new Arlo app and deleted the legacy app. It happens on all 3 of my Arlo pro 2 cameras.
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I guess I need to reload the app everyday like I power cycle the base stations to keep them working. Sadly.
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