Double Push Notifications on new release 2.9 Arlo app

[Rjjenks909]

The fix for the accumulated library counts is fixed in the new release, 2.9, but it is sending doubled up push notifications, now!

[ZooWall]

Yea double notifications here too. Come on guys

[Harry1234]

Same here - now I’m getting double notifications.

[spoons10696]

I just updated to ios13 on iphone and since doing so I am now getting 2 notifications for just one alert!.  Anyone else have this issue since upgrading or is there a solution?

[Gnobbe]

Me too - double notifications ... 1 problem fixed, one problem created - this is very disappointing!

[JessicaP]

For those who are receiving double push notifications, make sure you are not using both the new Arlo app and the legacy app. You will need to uninstall the Arlo Legacy app if you still have it available on your phone device.

[ZooWall]

Just the one app installed JessicaP

[Gnobbe]

I am receiving double notifications and have deleted the old "legacy" app .... That is not the problem. 

[spoons10696]

Only have the new app installed also Jessica so definitely not getting notifications from both apps.....I uninstalled the Legacy app last week after I updated to the new app and everything was fine up until the ios13 update.

[JessicaP]

Thanks for confirming everyone. Have you tried reinstalling the new Arlo app and rebooting your iPhone to see if that helps?

[ZooWall]

Yes I have.

[spoons10696]

Yup....did that and still getting two notifications for one alert!

[sn0wballz]

Is anyone else currently receiving two notifications when there should only be one? using IOS 12, one app installed.

[Esthetician44]

Since today I keep getting to alerts for the same thing . Is anyone else having this problem?

[Esthetician44]

I meant two alerts for the same motion. Is anyone else having this problem?

[CaptainM]

Arlo- Please make sure your development team is also looking at the double notifications that are now occurring with each motion detection with the new “updated” app.

[AmericanZulu]

Yep. Double notifications. Legacy app is already deleted.

[StephenPAdams]

Same issue. iOS 12, XS Max. Started receiving double notifications yesterday or today. Can’t recall which.

[HitnBidz]

Me too. Just added a new camera today... firmware updated... now getting double notifications.

[ryanking]

Same here

[Lawndawg]

Yep same here. No legacy installed. Started two days ago

[wbtje]

me2 also having the problem that the notification doesn't make the iphone xr vibarate anymore anyone?

got the new app already reinstalled 

[SeanMurphy]

The QC on the last app is v poor.
1) getting double notifications
2) the controls on full screen interfere w the iPhone X home element
3) the camera button does not provide feed back to the user that a picture was taken.

This the easy stuff. Who is the product owner on this app? They need to get with it

[Wheelspinz]

I am getting this also. Two notifications per motion with only the new app installed.

[JessicaP]

Thanks for confirming which phone devices you're using to know which are receiving double push notifications. Our development team is currently looking into this. Could you also provide screenshots that shows the double push notifications on your device?