Deactivated account by accident
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Troubleshooting
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Use the Support link at the top and then Contact Support on the right. Lots of choices.
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Lalibums,
What is keeping you from getting back "online". Are you getting an error message when trying to log in to your account? Please give us more details on the issue so we can help.
JamesC
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this problem has now been solved by one of your representatives
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Always nice to know what fixed things...
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Simply replacing the batteries is all you should need to do - no need to resync. Since things aren't working, go to Settings and remove that camera. Now resync the camera normally. That should do it. In the future, change the batteries and watch the LED on the front of the camera. It should flash blue slowly and then quickly for several seconds. Once it's out it should be connected. If you see alternating blue and amber, it's updating firmware.
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