Arlo|Smart Home Security|Wireless HD Security Cameras
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NSwihart87
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Follower
‎2024-09-10 11:27 AM

An auto payment of $12.99 is being taken out of my account monthly. I need to change my payment information. The website says I have no active subscriptions and I cannot speak to a live person in the chat because again, Arlo is saying I don’t have a subscription…but I am being billed. How do I contact Arlo??

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-09-10 02:47 PM

I have contacted support regarding the subscription not being on your account although you are being billed for it. Support will be reaching out as soon as possible. 

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